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February 15, 2012 Correspondence and Complaints Management Office of the Commissioner Texas Education Agency 1701 North Congress Avenue Austin, Texas 78701 Tutors with Computers, LLC (“TWC LLC”) files this state-level complaint regarding the San Elizario Independent School District (“SEISD”), a Local Education Agency, after exhausting all established local procedures and complaint processes. SEISD has refused to assign students of parents requesting Supplemental Education Services (SES) from TWC
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    February 15, 2012Correspondence and Complaints ManagementOffice of the Commissioner Texas Education Agency1701 North Congress AvenueAustin, Texas 78701Tutors with Computers, LLC (“TWC LLC”) files this state-level complaint regarding theSan Elizario Independent School District (“SEISD”), a Local Education Agency, after exhausting all established local procedures and complaint processes.SEISD has refused to assign students of parents requesting Supplemental EducationServices (SES) from TWC as required by the No Child Left behind (NCLB) act.This complaint is made pursuant to 20 U.S.C. §9304(a)(3)(c) and the Texas EducationAgency No Child Left Behind (TEA NCLB) State-Level Complaint Procedures. TWCLLC has made every effort to resolve this matter at the local level. After several monthsof requesting meetings and dispute resolution negotiations, the matter remainsunresolved. SEISD has refused to assign students to TWC, has not followed federal or state law, or any established local complaint policy or procedure for the appropriate and lawful resolution of this matter.TWC was finally able to meet with Ernesto Rodriguez, Executive Director of Researchand Development, who oversees the SES program at the district level. When we inquired as to why we did not have more students enrolled, he stated that they have limited fundsand had permission from TEA to decide which services the students should get in order to improve their TAKS scores.Enrollment Forms Submitted requesting services by TWC: 537Students Assigned to TWC: 42TWC Assigned Students Dropped by District: 16Current Students Assigned with TWC: 26San Elizario ISD Statistics – This Year 20% Funding PPA # of funded students$560,363 1,582 354 San Elizario ISD has a campus that has been identified in school improvement, which isAnn M. Garcia-Enriquez Middle School. However, the district has no other campuses towhich students can transfer; hence all of the allotted 20% set-aside should be used towards SES tutoring.    According to the District Web-site: 2011-12 Available campuses to which students eligible to participate in school choicemay transfer:  None are available; no other middle school within district boundaries.TWC has heard from many parents that San Elizario ISD hassigned their child up withanother provider but they ONLY requested TWC.Other parents have reported that theywere told by the District not to sign with TWC. Other parents reported that they thoughtthat their student was tutoring with TWC but were really receiving in-house tutoring fromthe District. Thank you for your attention to this matter,David CallawayProgram Director
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